Kresge Library Remote Access Interruption - Tuesday December 22nd

On Tuesday, December 22 between 10am - 4pm, the Kresge Library's proxy server is scheduled to undergo maintenance and upgrade. 

There will be two periods of downtime during the maintenance window lasting no longer than 15 minutes each. 

During this time, you may be unable to connect to the Kresge Library databases using the Ross User links. If you receive an error message, please try to connect again after 15 minutes. UM User links will remain functional during the maintenance.

Kresge Library Holiday Closure

 Kresge Library Reference & Course Materials chat services will pause for the holiday break at the end of day Friday December 18th.  Both chat services will resume Monday January 4th, 2021.  

Questions may be submitted anytime via email over break and we will get back to you shortly after the New Year.  You may submit a question here: https://www.bus.umich.edu/Kresgelibrary/contact.html.  You may also write to us at kresge_library@umich.edu or kresge_learn@umich.edu.

Kresge Library Thanksgiving Break Hours

The Kresge Library will have abbreviated hours this week. Kresge Reference and Course Materials chat services will be available from 10am-4pm Monday and Tuesday. The Library will be closed for the break Wednesday, November 25 - Saturday, November 28. 

Reference chat will resume on Sunday, November 29 from 4pm-8-pm. Course Materials Chat will resume on Monday, November 30 at 10am. 

See the Library Service Hours page for current service hours.

Updates on Services from the Kresge Course Materials Team

The Kresge Course Materials team has made a few changes that we hope will help keep

students and faculty members safe this Fall. You can find all the details on our webpage

 (https://tinyurl.com/rosscoursepacks), but here are a few highlights:

• New TEXTPAK Shipping and Pickup Options: Kresge staff have temporarily

  closed the TEXTPAK delivery point in Kresge Hall. To obtain their TEXTPAKs, 

  students may opt to pick them up at a new point in the University of Michigan’s

  Print-Copy-Mail offices, or have the TEXTPAK shipped to a home address. 

  Our page (https://tinyurl.com/rosscoursepacks) has more details on shipping

  and locations.
  
  

• A Course Materials Chat Service: If you’d like to ask us how to purchase,

  access, or ship your course materials, please give our new Course Materials

  Chat service a try. Just visit our webpage (https://tinyurl.com/rosscoursepacks)

  and type your question in the Chat box. We’ll be available from 10:00AM to 4:00PM,

  Monday through Friday. We also welcome questions at kresge_learn@umich.edu.
  
  

We look forward to assisting you this term! Please contact us at kresge_learn@umich.edu 
if you have any questions for us.

July 1, 2020: Change in Kresge Library Chat Hours

Starting on July 1st, we are changing our library chat hours.  We will be available now

Monday through Friday, 10am to 4pm through the end of August when classes start.

You can also send us a question anytime by using this form:

 https://www.bus.umich.edu/Kresgelibrary/contact.html

As a reminder - we will also be closed on Friday July 3rd for the Independence 

Day holiday. 

Ross Integrative Semester: Junior Summer Read Available Online

If you are a rising BBA Junior, you have a bit of reading to do this summer 
before the end of August.  This is available to you as an eBook.  
You can read Ice Cream Social: The Struggle for the Soul of Ben & 
Jerry's  by Brad Edmondson using any of these links:

https://search.lib.umich.edu/catalog/record/016539355

Abbreviated hours over the Memorial Day Weekend

Due to the Memorial Day weekend, the Kresge Library Reference Service will be closed on Friday, May 22 and Monday, May 25 for the holiday weekend. Regular hours will resume on Tuesday, May 26.

Kresge Library Services Summer 2020

Reference Assistance during Spring & Summer Terms

We are happy to help you this summer on whatever your information needs might be, including:

• Courses
• Ross programs (Tauber, LBLE, Maymester, etc.)
• Internship research projects
• Ross clubs
• Interview preparation and job search
• Business ideas and planning
• Anything else that requires business information resources
  

Through the end of June, we are expanding reference services from our normal summer hours.We will have chat from 10am to 4pm, seven days a week and always via email: kresge_library@umich.edu or use this webform: http://www.bus.umich.edu/kresgelibrary/contact.html.

Services for New Ross Alumni

For graduates, we are expecting your iMpact status to change to Alumni sometime in June. Until then, you will have full access to the Kresge Library Databases.

Reference services continue to be available to you as a Ross Alumni. For information on reference and other services for Ross Alumni, see our Alumni Support page: https://www.bus.umich.edu/Kresgelibrary/services/alumni.html

Additional Resources for You

• Bloomberg certification - is available for students, even recent graduates. Visit https://portal.bloombergforeducation.com/login to create an account. You do not need a 'course code' when you sign up. 
• Kresge 'Fun & Functional' guide - especially if you have finished watching Ozark and Better Call Saul - https://kresgeguides.bus.umich.edu/fun. This includes recreational options from Michigan's libraries as well as resources to help you learn a skill (such as Python, Excel, etc.). 

Spring/Summer TEXTPAK Availability

Spring and Spring/Summer course materials will be published the week of April 20. There may be slight delays in publication as Kresge Learning Support staff work to put new processes in place, but you will receive a Canvas announcement when your course’s materials are accessible. If you’d like to be sure you don’t miss that announcement, please update your Canvas settings.

Digital course materials will be accessible, as usual, through the StudyNet tool in your Canvas course site. Printed course materials, called TEXTPAKs, are also still available for purchase. As you know, the COVID-19 pandemic has required the closure of the Ross campus and restricted TEXTPAK pickup options. To ensure that you can still receive TEXTPAKs, we are working with the University of Michigan’s Print/Copy/Mail service to provide free shipping on all TEXTPAKs through USPS Priority Mail (for US addresses) and UPS Worldship (for international addresses) during the Spring/Summer terms. We hope this will be helpful to you!

If you would like a printed TEXTPAK, please be sure to:

• Purchase it a little earlier than you usually would, to allow time for any shipping delays, and

• Enter the correct shipping address, or the address to which you would like the TEXTPAK delivered, when prompted during the ordering process. (For example, if you have remained on campus, please enter your “campus address;” if you have returned home, please enter your “permanent address”.)

Please contact us at kresge_learn@umich.edu if there is any way we can help.

Free Licensed Resources fo Fun and Functional Learning

Kresge is providing a list of various resources for fun and functional self enrichment during this time.  See the guide for info/access to the following: 

• videos, fiction, documentaries and other library resources from the comfort of your own home or device.
• learning new skills
• Free Resources open to everyone

U-M Library in-copyright books now available online through HathiTrust

 Due to the COVID-19 crisis, HathiTrustis now offering  Emergency Temporary Access Service.  In-copyright books in the U-M library collection are now fully searchable and readable online for all authenticated U-M affiliates. The HathiTrust website offers information about how to use the service, and also details about the terms, including an FAQ.

Kresge Library Services Update (Research Assistance, Digital Only Service Points & Food Drive)

As we approach the end of the second week of Winter B Term, we want to stop and check in with everyone as we absorb all the changes that are circling around us.

Getting Help with Research

We have expanded our hours for chat and email reference for the Ross Community.

• We are now available everyday through the end of the Winter Term from 9am to 9pm.
• You may reach us via chat on our home page and our guides.
• You may also reach us via email to kresge_library@umich.edu.  

Closing all face-to-face service points

• Following guidance from the CDC and the University, we are closing all face-to-face service points for the immediate future.
• Exams and assignments have either been returned to faculty or are being held in the library for later distribution. 
• If you have purchased a TEXTPAK and did not pick it up, we will be working on issuing a refund for that purchase.
• If you have any questions, you may email us at kresge_learn@umich.edu

Kresge Food Drive Continues

• We are delivering this morning all the food collected thus far to Saline Area Social Services.  
• We are continuing to collect food and personal products - people need them more than ever.
• Boxes are at the Tappan Street entrance and in the Kresge Suite (K4521).

We will provide updates as we have them.  We hope that we can still provide support for the Ross Community while ensuring that we keep a safe environment for the entire Ross Community.

RESOLVED: Study.Net Access Problems (Online Course Readings) - Update (3/19/2020 10:00am)

Access to licensed course materials (including cases) at Study.Net has been restored.  Access to course materials through the StudyNet tool in Canvas is now functioning normally.

Links to the course readings will be removed from Canvas sites starting early next week (3/23/2020). 

Questions, concerns or other issues concerning StudyNet access can be sent to us at kresge_learn@umich.edu.  

Thank you for your patience.

Study.Net Access Problems (Online Course Readings) - Update (3/16/2020 9:00am)

We have been notified that our provider for electronic access to Harvard Cases and other licensed material (Study.Net) has been subject to a web attack.  The problem (from what we have been told by officials at the company) has been resolved and we expected access restored yesterday the 15th. It may not be fully up until later today (March 16th).

We will be getting files to post in Canvas in the interim and hope to have that done on March 16th.

In the meanwhile, if you have any questions or concerns, please write to us at kresge_learn@umich.edu.  

Winter/Spring Copyright Workshops

We are excited to share with you the lineup of our Winter 2020 workshops. You can find a full list of the workshops with sign-up links (and ppt for all past workshops) on our website. 

• February 18, Copyright and Coffee: Copyright Myths and Facts, 10 to 11:30 a.m., Hatcher 806 [sign up]
• February 26, Copyright and Coffee: Public Domain, 2 to 3 p.m., Turkish American Friendship Room (4004 Shapiro Library) [sign up] 
• March 23, Copyright Bingo, 2 to 3 p.m., Hatcher Gallery [sign up] 
• April 6,  Copyright and Coffee: Negotiating Publishing Contracts, 2 to 3:30 p.m., Turkish American Friendship Room (4004 Shapiro Library) [sign up]

Kresge Library Services Closed at 11:30pm Monday, January 6th 2020

Monday, January 6th 2020 - Kresge Library Services will be closed for the day at 11:30pm for a staff event.

WRDS Downtime Scheduled for January 8, 2020

The WRDS technical infrastructure will undergo an upgrade from 8:00 - 11:00 AM EST (GMT -5) on Wednesday, January 8, 2020. During this time, most WRDS services will be unavailable. The website should only be inaccessible for 30 minutes near the beginning of maintenance, but interactive services -- including the WRDS Cloud, SAS/Connect, SAS/Studio, Python, R, MATLAB, Stata, etc -- will be offline for the full duration of the window. All WRDS Cloud grid jobs -- both batch and interactive -- will be terminated. Please plan your research accordingly!